Privacy Policy

Effective Date: July 2026

At Celadon House, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Project details and design preferences

  • Any information you submit through our contact forms or design inquiries

We may also automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Schedule consultations

  • Provide interior design services

  • Process purchases and orders

  • Improve our website and customer experience

  • Send updates, newsletters, or promotional communications (you may unsubscribe at any time)

  • Communicate about appointments, products, and services

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies allow us to enhance functionality, analyze website traffic, and provide a more personalized experience.

You can adjust your browser settings to disable cookies if you prefer.

Third-Party Services

We may use trusted third-party services to help operate our business, including website analytics, email marketing platforms, payment processors, and scheduling tools. These providers only receive the information necessary to perform their services and are expected to protect your information.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only when necessary to:

  • Complete your requested services

  • Process transactions

  • Comply with legal obligations

  • Protect our rights or the safety of others

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. While no method of electronic transmission or storage is completely secure, we strive to use commercially reasonable safeguards.

Your Rights

You may request to:

  • Access the personal information we have about you

  • Correct inaccurate information

  • Request deletion of your personal information, where applicable

  • Opt out of marketing communications at any time

To make a request, please contact us using the information below.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us, using our contact form here or calling us at:

Celadon House
Santa Barbara (805)899-4676

San Luis Obispo, California (805)752-1120